BUS 110 Test #3 (Ch 6-8)

Planning is short-range, detailed planning that is based on long-range planning. It typically has a time frame that is

• Tactical
• Strategic
• Procedural
• Functional

The process of guiding the development, maintenance, and allocation of resources needed to attain organizational goals.

• Functional Coordinaton
• Strategic planning
• Motivation
• Management

Most firms have three distinguishable levels of management. They are:

• low, middle, and chief
• supervisory, middle, and top
• functional, operational, and strategic
• operational, supervisory, and top

Is the process of guiding and motivating others toward the achievement of organizational goals.

• Leadership
• Communications
• Power
• Influence

The set of attitudes, values, and standards that distinguishes one organization from another.

• The mission statement
• Strategic policy
• Strategic Environment
• Corporate culture

A supervisor engaged in ______ is grouping people, tasks, and resources into organizational units to facilitate the planning, leading, and control processes.

• departmentalization

• task integration

• functionalization

• job enrichment

Among managers there are three distinctive leadership styles. They are:

• autocratic, open-door, and democratic
• competitive, autocratic, and group-centered
• autocratic, participative, and free-rein
• committee, open-door, and closed-door

The management activity of organizing.

• determines, groups, and assigns work activities
• plans and monitors strategy implementation
• determines goals, strategies, and tactics
• compares expected performances with actual performances

A picture of the relationships among tasks and those employees given authority to do those tasks.

• Informal chart
• Organization chart
• Formal picture
• Relationship chart

A structure in which authority and responsibility are held by a group of workers rather than a single manager is called

• matrix
• committee
• functional
• subordinated