Motivation and Management AS Level Business

Henry Mintzberg identified ten roles common to the work of managers and divided those roles into three groups. Which one of the following is an example of an interpersonal role?

• figurehead

• resource allocator

• entrepreneur

• disseminator

Encouraging new ideas from within the business is an example of a manager performing which management role identified by Mintzberg?

• liaison

• resource allocator

• spokesperson

• entrepreneur

A manager who takes decisions on their own with no discussion or consultation is using which type of leadership style?

• autocratic

• democratic

• paternalistic

• laissez-faire

In which of the following situations is an autocratic leadership style likely to be most appropriate?

• when dealing with highly qualified employees undertaking research

  and development

• with employees who demonstrate a Theory Y approach to work

• in an emergency situation

• where the manager wants employees to contribute ideas for improving the

  business

A manager who provides very little input into the work to be undertaken

by workers is using which type of leadership style?

• autocratic

• democratic

• paternalistic

• laissez-faire

A Theory X manager, according to McGregor, views workers as being:

• creative, prepared to accept responsibility and liking work

• lazy, disliking work and unprepared to accept responsibility

• essentially creative, but unprepared to accept responsibility

• none of the above

Which one of the following is the most likely benefit of a democratic leadership style?

• It speeds up decision making.

• It allows workers to perform tasks in the way they think is best.

• It should improve motivation of staff.

• It allows managers to manage without employee interference

A Theory Y manager, according to McGregor, views workers as being:

• creative, prepared to accept responsibility and liking work

• lazy, disliking work and unprepared to accept responsibility

• essentially creative, but unprepared to accept responsibility

• none of the above

A manager who asking for feedback before making decisions, using which type of leadership style?

• autocratic

• democratic

• paternalistic

• laissez-faire

Which theorist is associated with the Hawthorne effect?

• Taylor

• Mayo

• Maslow

• McClelland