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Emails Test

Authored by Serena Sauba

Business, Education, Professional Development

University

Used 5+ times

Emails Test
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Are emails more or less formal than letters?

More formal

Less formal

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Are emails more or less formal than text messages?

More formal

Less formal

3.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

What is wrong with this email? "Hiya Sally, I hope you are well? Please can you send me the documents for my employment contract? Cheers, Susan"

The salutations aren't appropriate

The email doesn't include any salutations

The email is too demanding

The grammar is poor

4.

MULTIPLE CHOICE QUESTION

30 sec • 20 pts

What does BCC stand for?

British Certified Copy

Blind Carbon Communication

Blind Confidential Copy

Blind Carbon Copy

5.

MULTIPLE CHOICE QUESTION

30 sec • 20 pts

Which of the following is NOT a reason for misinterpreting an email?

Tone

Sarcasm

Time

Capital Letters

6.

OPEN ENDED QUESTION

10 mins • 20 pts

You have received an extremely rude email from one of your co-workers stating "you are useless and should go back to your country". Draft an email to your manager asking if you may arrange a meeting with HR to express your upset.

Evaluate responses using AI:

OFF

7.

OPEN ENDED QUESTION

5 mins • 20 pts

Provide three examples of email etiquette.

Evaluate responses using AI:

OFF

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