Formal groups ________.

• are defined by an organization's structure

• include people who eat lunch together each day

• include people who share a common interest

• meet at a regular time and place

This kind of group consists of employees from the same department working on ways to improve quality, efficiency and their work environment.

• Self-managed work teams

• Problem-solving team

• Cross-functional team

• Virtua team

Team that use computer technology to connect geographically dispersed team members in accomplishing a common task.

• Self-managed work team

• Problem-solving team

• Cross-functional team

• Virtual team

Team that consists of employees who managed their own work and take on the responsibilities of their supervisors.

• Self-managed work team

• Problem-solving team

• Cross-functional team

• Virtual team

Team that consists employees from different work areas or functions working together to achieve a task.

• Self-managed work team

• Problem-solving team

• Cross-functional team

• Virtual team

It is an acceptable standards of behavior within a group that are shared by the group's members.

• Role

• Composition

• Norms

• Cohesiveness

It is a degree to which group members are attracted to each other and are motivated to stay in the group.

• Cohesiveness

• Norms

• Status

• Composition

The main difference between work groups and work teams is that ________.

• work groups share information

• work teams share information

• work teams have a common goal

• work groups have a common goal

Members of the team face conflict and confrontation in achieving regarding main issues related to the team.

• Forming

• Storming

• Norming

• Performing

• Adjourning

Members focus their energy on the task as they have a better understanding of their roles and responsibilities.

• Forming

• Storming

• Norming

• Performing

• Adjourning