Management functions, roles and skills

_______ functions involves setting goals and deciding on the strategies to achieve the goals.

• Planning

• Organising

• Leading

• Controlling

_________ functions involve monitoring performance by comparing actual performance with desired targets; and taking corrective actions if necessary.

• Planning

• Organising

• Leading

• Controlling

_________ involves determining how activities and resources are to be assembled and coordinated.

• Planning

• Organising

• Leading

• Controlling

Which of these options are considered resources?

• Land

• Human

• Money

• All of these options are resources.

Leading function involves the manager having to c_________ with others to achieve goals.

_____________ skills involves the ability to apply specialised knowledge or expertise.

• Human

• Conceptual

• Technical

• Interpersonal

Andy, a marketing manager, is a very good decision maker. Andy can be said to possess good __________ skills.

• technical

• human

• conceptual

An effective manager needs to possess all three skills: technical, human and conceptual.

• True

• False

______ role includes maintaining a network of outside contacts who provide favours and information.

• Leader

• Figurehead

• Liaison

• Monitor

Benjamin, the sales manager of Company X, greets important suppliers who decide to drop by at his company. Benjamin is performing the _________ role.

• leader

• liaison

• figurehead

• spokesperson