Tutorial Quiz Chapter 6

Definition of Leadership

• The process of making employees aware of the importance of their jobs and performance to the organization.

• The psychological forces that determine the direction of a person's behavior in an organization.

• The process by which a person exerts influence over others and inspires, motivates and directs their activities to achieve organizational goals.

• The process of identifying and selecting appropriates goals and courses of action for an organization.

Trait and personal characteristics of an effective leader

• Immature, Smart, Low Confidence

• Dominance, High Energy, Intelligence

• Stress, Cheater, Knowledgeable

• Intelligence, Tired, Lazy

What is expert power?

• Power that is based on special knowledge, skills and expertise.

• Power that comes from subordinate' and coworkers' respect, admire and loyal.

• The ability of a manager to give reward.

• The ability of a manager to punish others.

5 types of power that affect leader's behavior:

• Referent, Expert, Knowledge, Time and Legal

• Legitimate, Coercive, Reward, Time and Concern

• Expert, Referent, Loyal, Humble and Punctual

• Coercive, Expert, Reward, Legitimate and Referent

3 Models of Contingency Models of Leadership:

• Goal Achieving Model, Leader Substitutes Model, Maslow Hierarchy Model

• Fiedler's Contingency Model, House's Path Goal Theory, Leader Substitutes Model

• Fiedler's Contingency Model, Path Goal Theory, Leader Changes Model

• Fiedler's Contingency Model, Herzberg's Theory, Theory Y and Theory X

4 Leader's behavior that can motivate employees:

• Supportive, Directive, Loyal, Participative

• Participative, Achievement-oriented, Directive, Supportive

• Directive, Active, Proactive, Supportive

• Positive, Directive, Achievement-oriented, Leading

Consideration and Initiating Structure are 2 types of leader behavior of _

• Contingency Model

• Fiedler's Model

• Behavior Model

• Path-Goal Model

Empowerment is _

• The process of giving employees at all levels the authority to make decisions, be responsibility and improve quality.

• The process of giving employees the task they need to do.

• The process of giving employees freedom of speech.

• The process of giving employees money, reward and recognition.