
Kursus Perkhidmatan Pelanggan & Kaunter

Quiz
•
Business
•
KG
•
Medium
khairul azhar
Used 5+ times
FREE Resource
14 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Bilakah tarikh program ini?
15 Disember 2021
25 Disember 2022
16 Disember 2022
15 Disember 2022
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apakah nama program ini?
Kursus Pengendalian Makanan
Kursus Perkhidmatan Pelanggan & Kaunter
Kursus Barisan Hadapan Negara
Kursus Perkhidmatan Awam
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Ciri-ciri petugas di kaunter yang berkualiti, kecuali
Berbudi bahasa
Kemahiran Komunikasi
Fokus kepada pelanggan yang cantik sahaja
Berpengetahuan tinggi
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apakah nama kuih tersebut?
Seri muka
Ketayap
Lopez
Pulut manis
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Berikut adalah Tips perkhidmatan pelanggan yang terbaik, kecuali
Sikap sabar dan membantu
Penampilan Kemas
Cepat Bertindak
Suka Selfie
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apakah ilustrasi pada mata wang RM20?
Pokok Kelapa sawit
Wau Bulan
Penyu Karah & Penyu Belimbing
Gunung Kinabalu
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Siapakah Menteri KKM terkini?
YB. Dr. Zaliha binti Mustafa
Khairi Jamaluddin
Dato' Sri Dr. Adham Baba
YB. Datuk Seri Dr. Dzulkefly Ahmad
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