Friday quiz

Which type of products are NOT eligible for protection under PIDM?

• Fixed Deposit

• Gold Savings Account

• ONE Account

Are deposits placed by non-residents or Malaysian residents living outside Malaysia protected under PIDM?

• YES

• NO

What is the definition of Resident?

A) A non-citizen of Malaysia who has Malaysia PR and residing in Malaysia

B) A citizen of Malaysia who has Singapore PR and residing in Singapore

C) A body corporate established in Labuan, Malaysia

• A

• A and B

• A, B and C

• B and C

What is U@ Work benefits?

A) Free ATM MEPS up to 8 times monthly

B) Inconvenience Benefit :Payout of RM5,000 in the event of flood/theft at home

C) Free Personal Accident coverage of RM10,000

• A

• A and B

• B and C

• A, B and C

What is UOB customer service contact number (Klang Valley)?

• 03-26128121

• 03-61409881

• 04-24011211

• 07-28811211

What is our customer service E-mail address?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

Customer Experience and Advocacy (CEA) is an independent unit set up within the Bank to assist in facilitating complaints resolution/management between customers and the relevant departments in the Bank.

• True

• False

What is UOB bank Account Application Turnaround Time

(From full documents and information received) for individual customer present at branch?

Note: This does not take into account onboarding process – banks have their own onboarding process/introduction to banks’ products and services.

• New Customer: Within 15 mins

  Existing Customer: Within 10 mins

• New Customer: Within 30 mins

  Existing Customer: Within 20 mins

• New Customer: Within 40 mins

  Existing Customer: Within 30 mins

• New Customer: Within 1 hour

  Existing Customer: Within 40 mins

What is the UOb bank counter service waiting time and serving time:

• Waiting Time:

  Within 10 minutes

  Serving Time:

  Within 5 minutes

• Waiting Time:

  Within 5 minutes

  Serving Time:

  Within 10 minutes

• Waiting Time:

  Within 20 minutes

  Serving Time:

  Within 8 minutes

• Waiting Time:

  Within 15 minutes

  Serving Time:

  Within 3 minutes

Is today quiz fun???

• Yes

• Nahhh