Chapter 2_ Strategic Training

1. Which of the following is true about a learning organization?

• A learning organization discourages learning at the group and organizational levels.

• A learning organization restricts employees from experimenting with products and services

• In a learning organization, employees learn from failure and from successes.

• In a learning organization, employees are discouraged from asking questions and admitting mistakes

2. The strategic training and development process begins with:

• choosing strategic training and development initiatives.

• identifying the business strategy.

• developing websites for knowledge sharing.

• identifying measures or metrics.

_____ typically includes information on the customers served, why the company exists, what the company does, the value received by the customers, and the technology used.

• Balanced scorecard

• Vision

• Mission

• Code of conduct

What is SWOT analysis?

Explain what is business analysis?

_____ refers to the company’s decisions regarding where to find employees, how to select them, and the desired mix of employee skills and statuses.

• Concentration strategy

• Staffing strategy

• External growth strategy

• Disinvestment strategy