Workshop 4 Recap

How many levels of listening are there?

• 3

• 6

• 5

• 8

What type of question provides you with a Yes or No answer?

• Open Questions

• Closed Questions

• TED Statements

• Honest Questions

Which of the below, isn't a statement from TED?

• Tell me

• Explain to me

• Talk to me

• Describe to me

Open questions allow you to keep the conversation going

• True

• False

How much do we use our body language to communicate our emotions according to Albert Mehrabian?

• 38

• 55

• 7

• 90

Selective Listening is where we hear certain information that we believe is important

• True

• False

Who's emotional intelligence model did we explore in the last workshop?

• Bruce Tuckman

• Daniel Goleman

• Dwayne Johnson

• Kurt Lewin

How many individual competencies was the emotional intelligence model made up of?

• 25

• 21

• 5

• 2