Orienter et accompagner son client
1st - 5th Grade
•10 Qs
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Orienter et accompagner son client
Quiz
•
Business
•
1st - 5th Grade
•
Practice Problem
•
Easy
Elodie LEROUGE
Used 7+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Orienter le client signifie le guider vers le bon produit ou la bonne personne dans le magasin
vrai
faux
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Les outils digitaux : tout le monde sait les utiliser :
vrai
faux
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Le vendeur doit connaitre le plan d'organisation du magasin pour orienter ses clients
vrai
faux
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
L'organigramme permet d'identifier les missions des personnes dans l'entreprise
vrai
faux
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Les fiches produit permettent de donner des informations aux clients :
vrai
faux
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
L'organigramme indique le salaire des personnels
vrai
faux
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Les bornes interactives permettent d'informer le client dans le magasin
vrai
faux
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