Intro to Management Lesson Quiz 2-2

According to McGregor’s Theory X and Theory Y, which of the following is NOT related to the behaviors of Theory Y?

• People are capable of being self-directed and creative.

• People would be more likely to be motivated by higher order of needs.

• People would prefer Scientific Management.

• People would like challenging work.

Employee outcomes include all of the following EXCEPT ________.

• salary

• education

• security

• recognition

Terry Bowen generally likes her job and works hard. However, Terry’s level of effort has declined recently. Terry became aware that a new employee, with far less experience, was hired at her (Terry’s) current salary. Terry’s lack of motivation can best be described by the _________ theory of motivation.

• equity

• expectancy

• two-factor

• hierarchy of needs

John has believed that he pays as much effort as his co-worker, Tom. However. John did not receive the recognition that Tom does. John tried to “catch up” with Tom. John has started feeling more motivated since he realized his supervisors pay more attention to him than they do to another co-worker, William. According to equity theory, John becomes motivated because he has changed ____________.

• referents

• his inputs

• his outcomes

• his perception of his referent’s inputs

Which of the following is regarded as employee inputs?

• Working hours

• Wage

• Job position

• Work environment

Read the following scenario and answer question 6 - 9.

The employees at Acme Toilets Inc. are not working as hard as Jill, their supervisor. The salespeople aren’t meeting their sales targets, and Jill cannot seem to motivate them to try harder. Jill has been studying expectancy theory and has decided to try to put it into practice.

• I am ready.

• Choose another answer.

Employees are never able to meet their sales quotas and believe that no matter how hard they work, they’ll never meet them. They perceive the ______________ of their success to be low.

• instrumentality

• expectancy

• valence

• performance-reward linkage

Employees believe that they can make their sales quotas, but aren’t sure that management will really reward them when they do. They perceive the ______________ to be low.

• instrumentality

• expectancy

• valence

• performance-reward linkage

Management has set the reward for meeting sales quotas at a lower level than last year. Employees perceive that the ______________ is low.

• instrumentality

• expectancy

• valence

• performance-reward linkage

Jill has arranged for the bonus system to be changed so that the bonus for meeting sales quotas is much higher than it has ever been before. Jill has tried to alter the __________ in employees’ minds.

• instrumentality

• expectancy

• valence

• performance-reward linkage