
Product Knowledge Test - Week 1 Feb'23
Authored by Captain Care
Professional Development
Professional Development
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9 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the redeem TAT if redeem status is “Initiated”?
48hrs
48hrs
5 working days
7 working days
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the minimum orders per day for Chennai Bike Taxi Captains to avail “Summer Bonus Campaign and Contest”?
10 Ride
12 Ride
3 Ride
No Limit
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Chennai Summer Bonus Campaign Contest applicable for which mode of Rapido Taxi service
Bike service
Auto Service
Both the service
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Post Providing the resolution should we transfer the call to IVR ?
Yes
No
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Bike taxi service been suspended for 60 mints hence captain wants the suspension to be revoked , so what should we do on call
Will ask captain to visit city office.
Will revoke the suspension.
Will inform captain post 60mints suspension will be revoked automatically
All the above
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Captain wants to change shift From “FT_EV_BLR”to “BLR_LINK” Can we made the changes
YES
NO
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the NDL process, what red colour is indicate
High demand area
Medium demand area
Low demand area
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