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Communication skills

Authored by Nicol Serrano

Business

University

Used 8+ times

Communication skills
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6 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 10 pts

What are the personal skills?

Problem-solving

Stress

Team-work

It-skills

2.

MULTIPLE SELECT QUESTION

45 sec • 10 pts

What's a good communication?

C to the O - C - O - N - A

Be poppin' on them 80's

Who woulda' thought lil' 'thing turn up on them like a fadeway

Here for the throne, Khaleesi Flow

Burn 'em all, ain't no playin' no games

The process of exchanging ideas, thoughts, opinions, knowledge and data so that message is received and understood with clarity and purpose

The process of how to make pasta with bacon, tomato sauce, black pepper, onions, garlic and of course cheese click here for more clarity and purpose

3.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

For talk with a customer do you need...?

Listening podcasts about how to talk clearly with the clients

Jurin got that fire flame flavor

When the spice kicks

A good volume, intonation and body language management

4.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Why the good communication is important?

A good communication helps to build a positive work environment and human relationships

Is necessary for have a connection with your coworkers

Is important because you need the communication for have a connection

5.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

What skills do you need in a call center?

Concentration, responsibility, mumble

Strong communications skills, listening skills, a customer-focused attitude

Stress, anxiety, sadness

6.

OPEN ENDED QUESTION

1 min • 15 pts

EXTRA POINTS!!

How do you avoid the stress?

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