CMSD 470 Chapter 5

What is a course of action taken to enhance communication?

• Communication Style

• Communication Enhancer

• Communication Tactic

• Communication Strategy

Maladaptive strategies cope with communication in an appropriate manner

• True

• False

Which of these is an example of an Anticipatory Strategy?

• Breathe deeply, consciously relax, focus on the conversation, and attend to the talker’s lip movements

• Becoming familiar with typical interview questions, key staff, and policies before attending an interview

• Leaving the auditorium to go into the hallway with less people

• Using Acknowledgement gestures such as (nodding)

Pretending to hear or understand something that is being said, and behaving in a way that shows you understand, even when you have little or no clue as to what is being said is best described as what?

• Pretending

• Capping

• Bluffing

• Agreeing

Which of these is NOT a communication repair strategy?

• Confirm

• Write

• Exclaim

• Fingerspell

Bluffs, speaks softly, avoids interactions, may avoid eye contact, smiles and nods (“Yes...sure...I see....)

Is an example of which communication style?

• Passive

• Passive Aggressive

• Assertive

• Aggressive

Using sarcasm and exhibiting sullenness, stubbornness, or procrastination is an example of which communication style

• Passive

• Passive Aggressive

• Assertive

• Aggressive

Tactics implemented by a participant in a conversation to rectify a breakdown in communication is best described as what?

• Receptive Language Strategies

• Receptive Repair

• Communication Breakdown

• Repair Strategy

Which of these is NOT a facilitative communication strategy?

• Strategies that influence the environment

• Strategies that influence the listener

• Strategies that influence the speaker

• Strategies that influence the reception of a message

What is the ideal communication style?

• Assertive

• Aggressive

• Passive

• Passive Aggressive