Human Resources Management Operational and Managerial Functions

Managers should be comfortable and confident assigning their team members’ tasks.

• Organizing

• Leading

• Controlling

• Planning

Is computer programming a soft skill or a hard skill?

• Hard Skill

• Soft Skill

Determining what needs to be done.

• Leading

• Planning

• Organizing

• Controlling

Characteristics of a Leader (Click all that apply)

• Laziness

• Honesty

• Hardworking

• Mean

• Open-minded

_____ make decisions about the use of an organization's resources and are concerned with planning, organizing, directing, and controlling the organization's activities.

• A) Managers
• B) Shareholders
• C) Creditors
• D) Consumers
• E) Suppliers

In the context of company goals, which of the following is an effective practice?

• A) A company should pursue only one goal at a time.
• B) A company should use its goal as a substitute for its mission.
• C) Company goals should be specific.
• D) Company goals should not be defined in terms of a target to be achieved.
• E) Company goals should not be limited by a time frame.

Marah is a manager at a law firm. Part of her role is conducting performance reviews for the paralegals in the office. By doing so, she is fulfilling the managerial role of a

• Contoller

• Organizer

• Planner

• Leader

Landon is interviewing for a position at a law firm. In the interview, he is asked: "How would you resolve the issue of successfully arguing a case in which you disagree with our client's position?" Answering this question requires Landon to use

• A) technical skills.
• B) analytical skills.
• C) cognitive skills.
• D) social skills.
• E) human relations skills.

The top management of Dusk Automobiles Inc. has decided that the company's objective for the next two years will be to expand the overall business internationally. This is an example of

• A) functional planning.
• B) static planning.
• C) strategic planning.
• D) tactical planning.
• E) operational planning.

This department is responsible for the management of money in a business

• Marketing Department

• Human Resources Department

• Finance Department

• IT Department