Spectrum ONE Promo Knowledge

What is included in Spectrum ONE? Select all that apply.

• High-speed Internet

• 1 BTG Mobile Line

• 1 Unlimited Mobile Line

• Advanced Wi-Fi

Answer explanation

Spectrum ONE gives customers a free Unlimited line.

How long does the Spectrum ONE promotion last?

• 24 months

• 18 months

• 12 months

• 1 month

Answer explanation

Customers get Advanced Wifi and 1 Unlimited mobile line free for 1 year when they sign up for Spectrum ONE.

True or False: Internet 100 and SIA qualify for Spectrum ONE.

• True

• False

Answer explanation

As of 3/5/24, any tier of Internet is eligible for Spectrum ONE.

What is the additional charge for Unlimited Plus?

• $5

• None

• $10

• $15

What is the activation fee for the free mobile line with Spectrum ONE?

• $10

• $15

• $20

• $0

Customers must add Mobile within how many days after ordering internet to still receive the free line discount?

• 30 days

• Must be done at the same time

• 7 days

• 60 days

Answer explanation

Customers can call back to add mobile within 30 days of ordering internet and still qualify for the free mobile line. However, they will not receive free Advanced Wi-Fi unless internet and mobile are ordered at the same time.

True or False: Customers can combine Specialized Offers with Spectrum ONE (with some exceptions).

• True

• False

Answer explanation

Customers who place orders for Spectrum Internet (or above) using Specialized Offers K, RCS Winback and Winback do not qualify for Free Advanced WiFi.

How much is the Unlimited mobile line after the first year?

• $45

• $29.99

• $30

• $14

Answer explanation

After the first year, standard mobile pricing applies.

True or False: The customer must prepay any device charges on the free line.

• True

• False

True or False: Customers can only have one mobile line if they sign up for Spectrum ONE.

• True

• False

Answer explanation

While only the first line is free, customers can add additional lines at standard pricing as needed.