Account engagement

Account engagement

Professional Development

9 Qs

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Account engagement

Account engagement

Assessment

Quiz

Other

Professional Development

Practice Problem

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Created by

Neha Jola

Used 2+ times

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9 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which group of staff get a preview to every email?

Front facing staff

ELT

Managers

Product team

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which measures our interest in a customer?

Score

Grade

3.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Tick everything that staff can see on the engagement tab

Email sent

Email opens and/clicks

Landing page views

Unsubscribe status

Mailing lists contact is part of

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Where are emails created in Account Engagement?

Email

Content

Email content

Email templates

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the Salesforce training tool called?

Explorer.salesforce

Trailblaser

Trailz

Trailblazer

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Where do you go to cancel and email once it's scheduled?

Account engagement settings

Email content

Account engagement email

Landing pages

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What should be tested first

Open rate

Click through rate

8.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Where do you go to cancel and email once it's scheduled?

Account engagement settings

Email content

Account engagement email

Landing pages

9.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Who owns customer data and can change it in Salesforce

Joseph

Customer facing staff

David

Marketing