OT2.2 - Decision making processes

Organizational decision making is defined as:

• The process of exploring and solving problems

• The process of dealing with uncertainty and complexity of problems

• Deciding whilst dealing with the notion of rationatility and bounded rationality

• The process of identifying and solving problems

programmed decision are:

• novel, poor defined and no procedure exists for the solution

• Novel, well defined, and procedures exist for solving the problem

• Repetitive, well defined, and procedures exist for solving the problem

• Novel, poor defined, and procedures exist for solving the problem

Check the two correct answers

A rational approach to individual decision making:

• Is particularly useful for progammed decisions

• Is not fully achievable in the real world of uncertainty, complexity and rapid change

• Leads to better decisions than a intuitive approach

• Can be broken down in eight steps and starts with defining the decision problem

The [......] model puts emphasis on the structured sequence of activities undertaken from the discovery of a problem to its solution. This sequence consists of (1) identification, (2) development, and (3) selection.

The [.....] model puts emphasis on coalition formation to deal with uncertainty and conflict, and is especially useful in the problem identification phase.

The [.....] model explain patterns of decision-making in which managers experience extremely high uncertainty. It states that decisions are the outcome of an independent stream of events within organizations (problems, potential solutions, participants, and choice opportunities).

Two approaches to decision-making have evolve to help managers cope with uncertainty and complexity. One approach is to combine the:

• garbage can model with the carnegie model

• garbage can model with the incremental process model

• carnegie model with the incremental process model

• carnegie model with the bounded rationality approach

The contingency decision-making framework proposes that the best decision making model depends on the characteristics of the organization. The characteristics that condition the decision approaches are (1) [......] and (2) technical knowledge

When problem concensus is uncertain and the solution model is uncertain then the following decision making model is most usable:

• Management science

• incremental decision process model

• Carnegie model

• Garbace can model

the [......] is most usable when there is uncertainty about the solution but certainty regarding the problem (consensus)

• Carnegie and incremental decision process model

• Carnegie model

• Incremental decisions process model

• Management science