HRM544 CHAPTER 2 & 3

The two main steps in the prerequisites phase of performance management are:

• Understanding the organization’s mission and conducting job analysis

• Developing the organization’s mission and conducting job analysiS

• Conducting job analysis and writing a development plan

• Understanding the organization’s mission and writing a development plan

__________ are clusters of measurable KSAs.

• Job duties

• Competencies

• Performance standards

• Key accountabilities

In the early development of strategic management as a field, what was the dominant approach to achieving strategic consensus?

• Create strategic priorities and goals simultaneously.

• Establish strategic priorities before setting goals.

• Identify the strength and weaknesses of the firm, and then let firm-level strategic priorities emerge naturally.

• Focus on goals, and then create strategic priorities on how to compete.

Which of the following has been shown to be the best predictor of firm performance?

• Create strategic priorities and goals simultaneously.

• Establish strategic priorities before setting goals.

• Identify the strength and weaknesses of the firm, and then let firm-level strategic priorities emerge naturally.

• Focus on goals, and then create strategic priorities on how to compete.

The process of describing the organization’s destination, assessing barriers that stand in the way of that destination, and selecting approaches for moving forward is called ____________________________.

• organizational planning

• strategic planning

• business planning

• successful planning

If a company identifies an external opportunity that it cannot pursue due to an internal weakness, this is considered a:

• Leverage

• Constraint

• Vulnerability

• Problem

Which of the following external factors should be considered in any environmental analysis?

• Organizational culture

• Organizational politics

• Competitors

• Organizational structure

The strategic planning process consists of all of the following EXCEPT:

• An environmental analysis

• Development of the marketing plan

• Creation of a mission statement

• Setting organizational goals

The main goal of the strategic planning process is to:

• Write the mission statement to provide direction to the organization

• Allocate resources to provide the organization with a competitive advantage

• Form the foundation for the performance management process

• None of the above

2.1           ___________________leads people to believe that others share the same beliefs and attitudes as themselves.

• Social projection bias

• Optimism bias

• Availability heuristic

• Self-serving bias

• False consensus bias