POB JAN 2023 Paper 1

The type of business environment MOST typical of the Commonwealth Caribbean is

• corporate state

• mixed economy

• centrally planned

• perfectly competitive

A firm that disposes of waste in an ethical manner is said to be demonstrating its responsibility to

• Society

• Customers

• Employees

• Government

Which of the following types of cheques allows an individual to receive cash on demand?

• Open

• Crossed

• Certified

• Banker’s

Which of the following items are NOT considered to be consumer goods.

• Stacks of soft drinks for resale

• Cars in a dealership waiting to be sold

• Stationary used in an accounts department

• Bottled water on the shelves on the supermarket.

Which of the following is a characteristic of the sole trader form of business which is NOT advantageous to the owner?

• Unlimited liability

• Low operational cost

• Ownership of all profits

• Rapport with customers

Characteristics of online communication include

I.                    Instant feedback

II.                 Detailed messaging

III.              Documented evidence

• I and II only

• I and III only

• II and III only

• I, II and III

Which of the following management functions is a manager engaged in when he grants a worker ‘time off with pay’?

• Planning

• Delegating

• Motivating

• Supervising

A MAJOR role of the trade union is to encourage the

• Unionization of workers

• Increase of salaries and vacations

• Advancements of the welfare of its members

• Sacking of workers whenever they have problems at work

Which of the following phrases BEST describes an authoritarian leader?

• Willing to take suggestions

• Making decisions without consultation

• Allowing workers to plan their own work

• Consulting those likely to be affected by decisions

Item 10 refers to the following information.

Richard has been an employee of MTSL for over ten years. He is up for a promotion at the end of the year. A manager’s nephew who was recently hired has been promoted ahead of Richard. An upset Richard has taken this issue to his trade union.

This conflict is a result of

• Unfair practices

• A lack of job security

• A lack of fringe benefits

• Poor working conditions