RES657

Building maintenance management is an orderly and systematic approach of __________ to ensure the items and elements of a building in an acceptable standard to perform its required function

• Administrative, financial and technical framework

• Governance, financial and political framework

• Administrative, political and technical framework

• Governance, financial and political

Maintenance consist of the following action(s):

• Replace of component

• Repair of component

• Service of component

• All of the list

Which term best describes the process of obtaining, deploying, and utilizing a variety of essential resources to contribute to an organization’s success?

• Planning

• Organizing

• Staffing

• Management

• Scheduling

Communication between Maintenance manager and HR manager is one of the examples for

• vertical communication

• horizontal communication

• staffing communication

• effective communication

____________ is an individual who is in charge of and coordinates the activities of a group of employees engaged in related activities within a unit of an organization.

• vendor

• contractor

• manager

• employee

"Behavior is motivated by anticipated result or consequences". This statement reflects to the

• Theory x

• Theory Y

• Maslow's Theory

• Expectancy Theory

Self-actualization, esteem and belongings is part of the ________________

• Maslow's Hierarchy of Needs

• Herzberg's Two Factor Principles

• McGregor's Theory

• Expectancy Theory

In Theory X, employer assume that

• Worker like their employer

• Worker dislike to be controlled by their employer

• Worker dislike work and avoid responsibilities

• Worker can solve problem creatively

Which of the factors does not encourage employee to work harder but they will demotivated if the factor is not present in their workplace

• Advancement

• salary

• recognition

• achievement

Horizontal communication flows between staff at the same level.

• True

• False

• Not related