TS LSSGB Day 1

What is the main goal for most business?

• Lowest Price

• Make Profit

• On-time Delivery

• Faultless Quality

Which are the 3 main areas most business focus on in order to be competitive?

• Cost, Time and Quality

• Selling Price, Quality and advertising

• Cost, Marketing and Distribution

• Facebook, Tik Tok and Instagram

If you need small improvement with known solution, which methodology should you use?

• Just Do it

• Project Management

• Six Sigma DMAIC

• Six Sigma DMADV

If you need breakthrough improvement with unknown solution, which methodology should you use?

• Just Do it

• Project Management

• Six Sigma DMAIC

• Six Sigma DMADV

What is Six Sigma originally developed for? Pick the best answer

• Reduce process variation and defects

• Reduce Non-value added activity

• Cut Cost

• Improve process cycletime

Lean Six Sigma can only be applied in manufacturing process

• Yes

• No

• No sure

What is Problem Definition Tree used for

• Identify measurable Y's to satisfy CTQ

• Helps solve day to day issues in process

• A structure for problem solving

• A type of tree that can be only found in Sentosa

What is an example of hard benefits in project benefits assessment

• Revenue Increase

• Capacity increase

• Customer Satisfaction

• Employee pay increase

What is NOT part of a good goal statement?

• Including of a solution

• Measurable

• Time bound

• Actionable

The process owner must be in Lean Six Sigma Project Team. Is this statement correct?

• Yes

• No

• Depends on my boss's decision