ISSC YB Quiz 5 Improve and Control

The is the framework used to identify possible ways to improve a process

• TIMWOODS

• SCAMPER

• DOWNTIME

• FISHBONE

Which tool helps prioritize possible solutions to the problem?

• Pareto Chart

• Fishbone

• Impact Effort Matrix

• Correlation

the ultimate goal of Improve Phase is:

• to resolve problem by implementing solutions

• identify root causes

• Ensure stability of improvement

• Generate the charter

the ultimate goal of Control Phase is:

• to resolve problem by implementing solutions

• identify root causes

• Ensure stability of improvement

• Generate the charter

Which is not part of Control Phase

• Standardization Plan

• Implementation Plan

• Final Project Documentation

• Control Plan