phone conversations quiz

Quiz
•
Business
•
Professional Development
•
Medium

Darryl Salter
Used 11+ times
FREE Resource
11 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the meaning of busy signal?
A hand signal when you are driving.
A sound indicating that a telephone line is in use.
The telephone is not working.
When you are too busy to talk.
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is a conference call?
When you talk to your friends for a long time.
Waiting to be connected while making a call.
To make things easier to understand.
a phone call in which someone talks to several people at the same time.
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is a line?
a sentence used to when you are in a dating situation.
Can be drawn by a pencil
A telephone connection.
To make clearer or easier to understand.
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is voice mail?
A sound indicating that the telephone line is in use.
Moving a call from one person to another.
To ask questions or say things while others are speaking.
A system in which callers can leave messages for you over the telephone.
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What does "on hold" mean?
A telephone connection.
To hold the phone in your hand.
Waiting to be connected while making a telephone call.
A sound indicating that a telephone line is in use.
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What does "to transfer" mean?
Moving a call from one person to another.
To move to another place.
Talking to several people at the same time.
A sound indicating that the telephone is in use.
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What does "to clarify" mean?
To speak as loud as you can on the telephone.
To make clearer or easier to understand.
To interrupt someone and be rude to them.
To ask questions or say things while another person is speaking.
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