phone conversations quiz

phone conversations quiz

Professional Development

11 Qs

quiz-placeholder

Similar activities

Membership Applications

Membership Applications

Professional Development

16 Qs

BMC and Value Proposition Canvas

BMC and Value Proposition Canvas

Professional Development

10 Qs

Check Cashing

Check Cashing

Professional Development

6 Qs

MS. DINDY - TAKING LEAVING TELEPHONE MESSAGES

MS. DINDY - TAKING LEAVING TELEPHONE MESSAGES

KG - Professional Development

10 Qs

Harley-Davidson Final Assessment

Harley-Davidson Final Assessment

University - Professional Development

16 Qs

Second level verification

Second level verification

Professional Development

10 Qs

Sales Soft Skill Training -7th-Apr'22

Sales Soft Skill Training -7th-Apr'22

Professional Development

10 Qs

REVIEW CLAIMS PHS

REVIEW CLAIMS PHS

Professional Development

15 Qs

phone conversations quiz

phone conversations quiz

Assessment

Quiz

Business

Professional Development

Medium

Created by

Darryl Salter

Used 11+ times

FREE Resource

11 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Media Image

What is the meaning of busy signal?

A hand signal when you are driving.

A sound indicating that a telephone line is in use.

The telephone is not working.

When you are too busy to talk.

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Media Image

What is a conference call?

When you talk to your friends for a long time.

Waiting to be connected while making a call.

To make things easier to understand.

a phone call in which someone talks to several people at the same time.

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Media Image

What is a line?

a sentence used to when you are in a dating situation.

Can be drawn by a pencil

A telephone connection.

To make clearer or easier to understand.

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Media Image

What is voice mail?

A sound indicating that the telephone line is in use.

Moving a call from one person to another.

To ask questions or say things while others are speaking.

A system in which callers can leave messages for you over the telephone.

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Media Image

What does "on hold" mean?

A telephone connection.

To hold the phone in your hand.

Waiting to be connected while making a telephone call.

A sound indicating that a telephone line is in use.

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Media Image

What does "to transfer" mean?

Moving a call from one person to another.

To move to another place.

Talking to several people at the same time.

A sound indicating that the telephone is in use.

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Media Image

What does "to clarify" mean?

To speak as loud as you can on the telephone.

To make clearer or easier to understand.

To interrupt someone and be rude to them.

To ask questions or say things while another person is speaking.

Create a free account and access millions of resources

Create resources
Host any resource
Get auto-graded reports
or continue with
Microsoft
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?