RA Training Recap

In the RA Interaction Model, Spontaneous Interactions are defined as:

• planned connection with residents

• Unplanned, meaningful connections with residents

• optional connections

• there are no spontaneous interactions

Answer explanation

What is the minimum number of interactions RAs should have with residents within the first 6 weeks

• 2 group interactions

• 3 group interactions

• 3 individual interactions

• 2 individual interactions

What is the maximum amount of time that should pass before you reach out to new residents on your floor?

• 72 hours after arriving

• 48 hours after arriving

• 1 week after arriving

• 24 hours after arriving

Which of these requests/actions do not break FERPA/HIPPA?

• RA CC's residents in an email

• Student asks for the room number of their friend in the building

• Parent asks for information on their student

• None of the above

What is the timeframe in which a Master Key must be returned to the box after use?

• By 8 AM

• Within an hour

• Immediately

• 24 hours

Should you list yourself as an involved party in an incident report?

• No, unless you were directly impacted (ex. your items were stolen).

• No

• Yes, you were a witness.

• The RA must always be listed as an involved party.

How long has Duke been using the QuadEx model?

• 5 years

• 3 years

• This is the first year

• 6 years

What perspective are incident reports written in?

• From the perspective of the respondent

• 2nd person

• 1st person

• 3rd person

What should the first sentence of any submitted incident report include?

• On (month/day/year at (time), RA Jane Doe received a call from Resident Taylor Swifty.

• I received a call about...

• Resident Taylor Swifty called me and reported...

• RA Jane Doe received a call from Resident Taylor Swifty...

What should you always avoid including in an incident report?

• The name of involved individuals

• Detailed Description of incident

• Direct quotes

• Judgmental Language/Personal Opinions