Hotel Supervision Revision

The Hospitality industry is a broad category including: (choose more than 1 options)

• Tour Operator

• Restaurant Business

• Lodging service

• Hospital

For standard ratio, Revenue stream from F&B department accounts for ... of Total Hotel Revenue

• 5-10%

• 20-30%

• 40-50%

• >50%

The Consumer Surplus is not designed when: (more than 1 option)

• CPV > Price

• CPV = Price

• CPV < Price

• CPV > cost

Facilitating Service of a hotel may include:

• Housekeeping

• Restaurant

• Concierge

• Spa

Mr. A invested in a Hotel building and pays royalty for a brand to gain use of trademark. Which type of ownership is it?

• Management Contract

• Franchisee

• Referral Group

• Independent

Regarding Hotel types of ownership, The Leading Hotels of the World is an example of ...?

• Franchising

• Management Contract

• Referral Group

• Privately owned

Which Types of Ownership below is restricted with brand SOPs and decoration? (more than 1 option)

• Referral Group

• Franchise

• Management Contract

• Independent

In the Management Contract, the Owner has to hire employees for the Manager

• TRUE

• FALSE

ACCOR HOTEL GROUP owns and manages 500 Hotels, at the same time distributing brand trademark to other international properties. What are the types of ownership using?

• Privately owned and Referral group

• Franchise and Management Contract

• Franchise and Privately owned

• Franchise and Independent