SSRP Sesi 5 (Pembekalan SMART Solution)
Authored by Nani H
Special Education
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
“S” dalam SMART berarti ..
Simak
Sigap
Siap
Senang
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Menjaga profesionalisme kerja dari segi penampilan, perilaku, dan tutur kata sesuai budaya Perusahaan adalah salah satu Service Action untuk poin..
Antusias
Ramah
Menarik
Teliti
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pada tahun berapa Layanan SMART SOLUTION mulai menjadi Budaya Layanan BCA ?
2001
2005
2011
2021
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
“T” dalam SOLUTION berarti..
Teliti
Telling
Tepat
Telling Solution
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Menyambut dan Melayani Nasabah dengan personal, hangat, tulus dan penuh semangat adalah salah satu Service Action untuk poin..
Antusias
Ramah
Menarik
Teliti
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Budaya Digital Experience mulai menjadi Service Culture di BCA sejak tahun..
2017
2018
2019
2020
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Memberikan hasil kerja dan informasi yang akurat melalui perencanaan dan persiapan yang tepat adalah salah satu Service Action untuk poin..
Open Mind
Teliti
Antusias
Telling Solution
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