Wk.12 Ch. 2.1-2.2: Collaboration (pgs. 36-42)

What is not a characteristic of an effective team?

• A shared sense of purpose

• A clear and challenging goal

• A willingness to put individual needs ahead of group needs

• Open and honest communication

What is not a stage of team development?

• Storming

• Leading

• Performing

• Adjourning

• Norming

What is constructive conflict?

• Conflict that forces issues into the open

• Conflict that increases involvement of team members

• Conflict that leads to achieving goals, even at the cost of dismissing team members

• Conflict that builds friction between coworkers

What is a not challenge of working in a virtual team?

• Increased chance that an "us" vs. "them mentality develops

• Reduced wear and tear on team members due to lack travel

• Reliance on technology can affect team performance

• Interpersonal communication is limited between team members

Constructive feedback

• Focuses on the process and outcomes of communication

• Can require reprimanding a team member's work

• Should avoid being specific to prevent blame being assigned

• Builds resentment amongst team members