Customer's needs

To identify the customer's needs, a five-steps method is implemented.

• TRUE

• FALSE

The following are elements of a product's mission

• Corporation and publicity

• Tools and methods

• Added value and key business goals

• Infrastructure and competitors

The step of "interpret raw data in terms of cutomer needs" implies to carry on an interview with the customer.

• TRUE

• FALSE

The third step in the methodology to identify customer's needs requests to organize needs hierachically.

• TRUE

• FALSE

The hierachical list of needs by itself provides significant information about the relative importance that customers apply to the different needs.

• TRUE

• FALSE

In the fifth step of the method to identify customer's needs, questions such as "Have we interacted with the most relevant customers in the sector?" are solved.

• TRUE

• FALSE