Conflict Resolution

Your friend borrows your sunglasses and loses them. What should you do?

• Express anger and emotion

• Explain your feelings and ask for a replacement

• Address how they need to be better

• Lose their sunglasses in return

You're being accused of breaking something you didn't. What should you do?

• Argue your case immediately.

• Figure out who broke the item.

• Make a plan to pay for the broken item.

• Stay calm, honest, and explain your side. Try to calm the other side.

Albert wants to play basketball, while John wants to stay inside and play a video game. Which of the following is a compromise?

• They play each game for an hour.

• They don't hang out at all.

• They play basketball.

• They argue until one person gives in.

You're upset with your mom for throwing away some of your old comic books. How should you tell her?

• "How could you do something so horrible?"

• "You have no right to touch my things!"

• "That was really mean and thoughtless."

• "I'm upset that you threw away my comics."

You're upset with your mom for throwing away some of your old comic books. How should you tell her?

• How could you do something so horrible?

• You have no right to touch my things!

• That was really mean and thoughtless.

• I'm upset that you threw away my comics.

We argued over where to go for dinner! I decided we could compromise on Chucky Cheese--because hey, pizza is not that bad! What conflict management style did I use?

• I attempted to find middle ground

• I did not consider the point of view of the other person

• I avoided the person entirely

You and your friends want to go to a baseball game. You want to go to a Cubs game, but your friends want to go to a White Sox game. What should you guys do?

• Talk it out and decide which game would be better to go to

• Not go to either game

• You go to a Cubs game and your friends go to the White Sox game

Empathy is the ability to understand the thoughts and feelings of others. Which of these situations demonstrates this trait? (Check all that apply)

• Taking sides in a discussion

• Seeing a situation from someone else’s point of view

• Relating to another person’s perspective even if you disagree

• Opposing differing opinions

"My way is the only way" is an example of:

• Understanding the perspectives of others

• Showing compassion for others

• Being flexible and open-minded

• Ineffective communication

Body language...

• is always easy to read.
• is always the best form of communication.
• is an important part of communication.
• Is always easy to read and an important part of communication.