Soft Skills for Professional Success 12 CT

What are soft skills?

• Behaviors, personality traits, and social skills

• Technical skills required for a job

• Physical skills needed for manual labor

• Academic knowledge and expertise

What does communication include?

• Verbal communication only

• Nonverbal communication only

• Written communication only

• All of the above

Why do employers value good communication skills?

• To impress job candidates during interviews

• To ensure effective interaction with supervisors, co-workers, and customers

• To avoid conflicts in the workplace

• To improve nonverbal communication skills

What is professionalism?

• Conducting oneself with responsibility, accountability, and excellence

• Having perfect qualifications for a job

• Being highly experienced in a specific field

• Being punctual and well-dressed

Why is professionalism important in the workplace?

• To stand out from the competition

• To avoid conflicts with supervisors and co-workers

• To receive promotions and job security

• All of the above

What does enthusiasm contribute to workplace success?

• It helps in completing assigned tasks in an upbeat manner

• It improves problem-solving skills

• It ensures perfect qualifications for a job

• It enhances technical skills

Why do employers prefer enthusiastic employees?

• Enthusiastic employees are more likely to get along with supervisors and co-workers

• Enthusiastic employees provide better customer service

• Enthusiastic employees are more productive and effective in conflict resolution

• All of the above

How can enthusiasm be demonstrated in a job interview?

• By arriving late and showing disinterest

• By discussing experiences in a negative manner

• By making eye contact and speaking in an upbeat manner

• By avoiding questions and not showing interest in the job

What is the importance of attitude in workplace success?

• Attitude has no impact on workplace success

• Attitude determines job qualifications

• Attitude affects how employees interact with others and approach their work

• Attitude is only important for customer service roles

What are the core elements of professionalism?

• High work standards, honesty, and integrity

• Perfect qualifications, technical skills, and experience

• Cleanliness, good dressing sense, and good posture

• Certification, qualifications, and good references