REVISION CHAPTER 3 : VERBAL & NON VERBAL COMMUNICATION

What is business letter for?

• Requesting or providing information
• It conveys information to assist in decision-making
• Communicating policies, procedures, or related official business within an organization.

Tick TWO (2) images those are represent written communication.

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• 
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The image below shows which written communication?

• Newletters
• Leaflets
• Notices

Why many corporation love to use publicity materials?

• To pin up the event in institution
• To promote event or publicize a job vacancy
• To draw public attention to people, products, etc.

Electronic communication is the transmission of information using advanced techniques such as computer moderns, facsimile machines, voice mail, electronic mail, teleconferencing, video cassettes, and private television networks.

• True
• False

Someone who is slouched or facing the floor demonstrates uncertainty, indifference, or even weakness. The statement refers to facial expression.

• True
• False

Smiling, frowning, blinking, and every teenager’s favorite, eye-rolling. The statement BEST explain about Body Gesture.

• True
• False

Facebook, twitter, Microsoft teams are the examples of Electronic Communication.

• True
• False

Notices may relate to vacant posts, holiday arrangements, union matters or social events and are likely to be displayed on a notice board.

• True
• False