Commercial Communications

Why is effective communication crucial for the success of a commercial organization?

• It helps maintain a hierarchical structure within the organization.

• It facilitates the exchange of information with external stakeholders.

• It ensures secrecy and limited information sharing.

• It hinders informed decision-making.

What do you mean by of Persuading skills?

• Persuasion skills are the

  ability to influence and

  convince others to adopt a

  particular viewpoint.

• Persuasion skills refer to the ability to ask insightful, thought provoking, and targeted questions to elicit detailed information, clarify responses, and deepen understanding.

• Persuasions skills are essential abilities that enable individuals to manage and resolve conflicts effectively in a constructive and respectful

  manner.

• • Persuading skills is basically talking with confidence, maintaining eye contact and displaying positive body language.

Where is Formal communication applied?

• personal relationships,

• instant messaging

• social gatherings

• Huge investments and dealings

Why are listening skills part of communications in commercial organisations?

• TO FOCUS ON THE SPEAKER AND PROVIDE VERBAL AND NON-VERBAL CUES THAT SHOW YOU ARE ENGAGED AND ATTENTIVE, AVOID DISTRACTIONS AND GIVE THE SPEAKER YOUR FULL ATTENTION.

• TO GRASP THE MESSAGE BEING CONVEYED, INCLUDING THE MAIN POINTS, KEY IDEAS AND SUMMARIZE OR PARAPHRASE WHAT YOU HAVE HEARD TO ENSURE CLEAR LEARNING

• TO INTERRUPT THE SPEAKER WHEN NECESSARY AND PROVIDE IMMEDIATE FEEDBACK, REGARDLESS OF THE TOPIC, TO DEMONSTRATE ASSERTIVENESS.

• TO LISTIN TO THE CLIENTS CAREFULLY SO YOU CAN TALK TO THEM ABOUT THEIR GRAMMAR AND MAKE SURE THEY DON’T REPEAT THIS IN OTHER DEALINGS

What is a key factor in effective persuasion skills?

• Utilizing manipulation tactics to convince others.

• Tailoring your message to your audience.

• Being forceful and assertive in your approach.

• Ignoring the preferences of your audience.

In which contexts are probing skills particularly essential?

• Probing skills are primarily used in artistic expression and creative endeavors.

• Probing skills are crucial in social media marketing and online advertising.

• Probing skills are crucial in social media marketing and online advertising.

• Probing skills are crucial in social media marketing and online advertising.

What are some key guidelines for being a good speaker?

• Memorizing the entire speech to ensure precision and accuracy.

• Avoiding audience participation to maintain control over the speech.

• Avoiding audience participation to maintain control over the speech.

• Sticking to the prepared speech without adjusting based on audience feedback.

What are your remarks on the session

• It was great 😃

• It was good 🙂

• It was fine 😐

• Could be better 🙃