La gestion des conflits
Authored by Lydie Bagdassarian
Business
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un conflit se caractérise toujours par une querelle
Vrai
Faux
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un conflit est toujours destructeur
Vrai
Faux
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La démarche de type de résolution comporte :
3 étapes
4 étapes
6 étapes
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un conflit ne peut pas être prévisible
Vrai
Faux
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
C'est toujours au manager de trancher lors d'un conflit
Vrai
Faux
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Le compromis est la meilleure solution de résolution de conflit
Vrai
Faux
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
L'empathie est la capacité de se mettre à la place d'autrui
Vrai
faux
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