Y7/2023/BUS/MT

_________ is the process of inputting data and information for business activity

• Accounting

• Keyboarding

• Commerce

• Banking

Office practice, commerce, book-keeping and __________ are the components of business studies.

• trade

• keyboarding

• agriculture

• mathematics

Items that can be seen and touched are known as...

• Goods

• Services

All these are qualities of a office staff except

• good appearance

• honesty

• slothfulness

• integrity

There are two types of office called____ and _____

What are tangible goods

• what you can feel

• what you can not feel

• what CANT HEAR

• what you can see feel touch hear smell and taste

A vision statement focuses on tomorrow and what an organisation wants to ultimately become.

• True

• False

What are the functions of an office?

• Production

• Distribution and exchange of goods & services

• collection, processing and preservation of data

• dissemination of information

• vision, goals and mission

being honest; doing what you say you'll do; having the courage to do the right thing

• respect

• trustworthiness

• fairness

• citizenship

Goals that might take months or years to achieve.

• Short-term goals

• Long-term goals