B2B Sales Training Quiz

A lead is anyone who has a need for the product while a prospect matches all criteria.

• True

• False

A person who bought a product and helps in selling it to others is called:

• Advocate

• Lead

• Prospect

• Customer

What is the purpose of prospecting?

• Collect data

• Find right prospects

• Prioritize prospects

• All of the above

What type of question is 'Do you think it's better to use product X as it will solve the problem plus it offers higher safety?'

• Opened

• Closed

• Choice

• Leading

When you ask a prospect about their current problems, this is called:

• Approach

• Probing

• Acknowledge

• Boomerang

What approach type is used in the statement 'Our product is heavily consumed by a well-known account X'?

• Referral

• Shocking

• Flattering

• Company

What approach type is used in the statement 'Your company is one of the best in the field, you always innovate and select the best for your customers'?

• Referral

• Company

• Flattering (Compliment)

• Benefit

Which one is a competitive advantage of the product?

• It has 3 forms

• Price is reasonable

• It has a unique technology

• All of the above

When can we use closed questions?

• After open discussion to take agreement

• In close

• To ask for recommendation to the purchasing department

• All of the above

When a customer objection is not about my product, it is:

• A false objection

• We can deny this directly

• We can deny this indirectly

• All of the above