CHAPTER 8: MOTIVATION

What is Motivation?

• The process of capitalizing on opportunities by starting new business for the purposes of changing, revolutionizing, transforming or introducing new products or services

• The process of getting things done, effectively and efficiently, through and with other people

• The process by which a person's effort are energized, directed, and sustained toward attaining a goal

• The process of leading a group and influencing that group to achieve its goals.

In Maslow's Hierarchy of Needs Theory, it is said that, once a need is substantially satisfied, it no longer motivates. So, what is the lowest order needs in the Maslow's Hierarchy Needs Theory?

• Safety

• Social

• Self-actualization

• Physiological

• Esteem

"The proposition that specific goal increase performance and that difficult goals, when accepted result in higher performance than do easy goals"

What theory is mention above?

• Theory X and Theory Y

• McClelland's Three- Needs Theory

• Herzberg's Two Factor Theory

• Goal-setting Theory

What is the difference between Theory X and Theory Y?

• Theory X assumes that employees are lazy and need to be closely monitored and controlled, while Theory Y assumes that employees are self-motivated and can be trusted to work independently.

• Theory X assumes that employees are self-motivated and can be trusted to work independently, while Theory Y assumes that employees are lazy and need to be closely monitored and controlled.

• Theory X assumes that employees are motivated by achievement and recognition, while Theory Y assumes that employees are motivated by job security and stability.

• Theory X assumes that employees are motivated by job security and stability, while Theory Y assumes that employees are motivated by achievement and recognition.

According to Herzberg's Two Factor Theory, which of the following is a hygiene factor?

• Achievement

• Recognition

• Salary

• Responsibility

According to Maslow's Hierarchy of Needs Theory, which need is considered the highest order need?

• Safety

• Self-actualization

• Physiological

• Esteem

What is the importance of motivation in the workplace?

• It helps in increasing employee productivity and job satisfaction.

• It has no impact on employee performance.

• It leads to conflicts and misunderstandings among team members.

• It is only relevant for top-level management.

What are the 3 elements in Motivation definition?

• Individual, energy and goals

• Goals, people and capital

• energy, direction and persistence

• Profit, cost and people

What is the impact of employee motivation on organizational performance?

• Highly motivated employees lead to increased productivity and improved business outcomes.

• Employee motivation has no significant impact on organizational performance.

• Organizational performance is solely dependent on external factors and not influenced by employee motivation.

• Employee motivation only affects individual performance and not overall organizational performance.

According to Herzberg's Two Factor Theory, which of the following is a motivator factor?

• Supervision

• Recognition

• Salary

• Personal Life