PSU MGT 201 L6

The person who inspires, motivates, and directs the activities of others so that they work toward organizational goals is known as a(n): 

• A. follower.
  

• B. top manager.
  

• C. manager.

• D. leader.

The authority that a manager has because of his position in the organizational hierarchy is known as: 

• A. expert power.
  

• B. legitimate power.
  

• C. reward power.
  

• D. referent power.

Which of the following is related to the punishment of subordinates? 

• A. Expert power
  

• B. Legitimate power
  

• C. Referent power
  

• D. Coercive power

Bill Gates, the chairman of Microsoft, has a great deal of experience in software programming design. He advises an R&D manager about how to design a new type of software for personal computers. In this situation, which of the following best describes Bill Gates power? 

• A. Referent power
  

• B. Legitimate power
  

• C. Empowerment power
  

• D. Expert power

According to Maslow's Hierarchy of Needs Theory, which of the following is the highest level of needs of workers? 

• A. Physiological
  

• B. Safety
  

• C. Self-actualization
  

• D. Esteem

An employer can attempt to meet employees' safety needs by providing: 

• A. adequate pay.
  

• B. company social events.
  

• C. advancement.
  

• D. medical benefits.

The authority that a manager has because of his position in the organizational hierarchy is known as: 

• A. expert power.
  

• B. legitimate power.
  

• C. reward power.
  

• D. referent power.

In Herzberg's Motivation-Hygiene theory, needs that are related to the nature of the work itself and the degree of challenge contained in the work are known as: 

• A. motivator needs.
  
  

• B. valence.
  

• C. instrumentality needs.
  

• D. hygiene needs.

Which of the following theory focuses on the perceptions of workers of the fairness of their work outcomes relative to their work inputs? 

• A. Valence theory
  
  

• B. Instrumentality theory
  

• C. The two-factor theory

• D. Equity theory
  

Tom, an employee of XYZ Company, perceives that her outcome/input ratio is less than that of her coworker Jim. This is known as: 

 

• A. overpayment inequity.
  

• B. underpayment inequity.
  

• C. the valence effect.
  

• D. positive reinforcement.