1.7 NC Hosp FO Skills

Which celebrity couple is shown?

• David and Victoria Beckham

  
  

• John Legend and Chrissy Teigen

• Prince William and Kate Middleton

• Jennifer Lopez and Alex Rodriguez

I visited the Colosseum, the Vatican City and the Spanish Steps. Which city did I visit?

• London
• Rome
• Paris
• Athens

Which of these is not one of the four stages of the guest cycle in a hotel?

• Pre-arrival

• Check-in
• Occupancy

• Departure

• Review

Match the following to the correct stage of the guest cycle:

• Pre arrival

• Calling to check the price of a room key

• In house

• Given final bill to pay

• Occupancy

• Given room key

• Arrival

• Moved room due to a fault with the shower

Put these stages of the guest cycle in the correct order:

• Pre arrival

• Arrival

• Occupancy

• Departure

Which country's flag?

• Canada

• China
• France
• United States

Which company's logo is shown?

• Starbucks

• Google
• Costa

• Apple

What country is the customer flying to from Aberdeen?

• Netherlands

• France

• Germany

• Norway

What is the name of the hotel next to New Look at Union Square, which used to be called Jury's Inn?

• Leonardo

• Hilton

• Ibis

• Moxy

Which two of these countries are in Asia?

• Morocco

• Thailand

• Vietnam

• Brazil