2253_MGMT 4710 - Test 3 Review

Each employee's and each group's ongoing efforts to gather information and apply the information to their decisions in a learning organization are called:

• Continuous learning

• Critical thinking

• Innovation

• Cognition

Answer explanation

With all things being equal, the sales positions typically would be paid more because they have the potential to bring in revenue for the company, which would be an important goal in the organization's strategic plan.

An HR department is having trouble documenting its hiring decisions. As a solution to these issues, the HR manager proposes using:

• Transformational processing

• Expert systems

• Decision support systems

• Transaction processing

A work team can be empowered by

• assigning management of work schedules to the manager.

• keeping roles independent and separate from one another.

• authorizing the team to make decisions traditionally made by managers.

• reducing the team's interaction with other departments or teams.

The process through which managers ensure that employees’ activities and outputs contribute to the organization’s goals is the definition of:

• Performance management

• Strategic management

• Developmental review

• Functional assessment

What is the first step in the performance management process?

• Providing consequences for performance results

• Identifying what the employee is trying to accomplish

• Developing employee goals, behaviors, and actions to achieve outcomes

• Identifying what the company is trying to accomplish

Which process seeks to avert misbehavior and to correct, rather than merely punish, misbehavior?

• Peer review technique

• benchmarking

• Progressive discipline

• Fair representation

An employee leaving Global Trading Partners for a better job illustrates which form of turnover?

• Involuntary

• External

• Voluntary

• Internal

Role __________ is an employee's recognition that demands of the job are incompatible or contradictory.

• autonomy

• ambiguity

• overload

• conflict

What term is defined as a set of possible pay rates with a minimum, maximum, and midpoint of pay for employees holding a particular job?

• Pay grade

• Pay range

• Pay differential

• Compa-ratio

What is an adjustment to a pay rate to reflect differences in working conditions or labor markets called?

• Bonus

• Pay differential

• Blue-circle rate

• Pay grade