Role of Delegation Quiz

Bringing together the various parts of the organization and improving communication to prevent issues is?

• Coordinating

• Organizational fragmentation
• Departmental isolation
• Communication breakdown

Evaluating the work of individuals and groups to ensure they are on target and taking necessary action if they are not?

• Progress monitoring
• Performance management
• Controlling

• Task assessment

Guiding, leading, and supervising employees while providing direction?​ ​ (a)  

• commanding
• planning
• organizing
• coordinating

This involves identifying and preparing the resources needed to achieve the organization's goals?

• Goal setting
• Risk management
• Resource Planning
• Budgeting

Evaluating the work of individuals and groups to ensure they are on target and taking necessary action if they are not?

• Performance evaluation
• Progress monitoring
• Task assessment
• Controlling

• After a new staff member struggled with an unhappy customer, you reminded them of the correct procedures and requested that they always follow company guidelines in the future. Which one is this an example of?

• Disciplining
• Training
• Commanding

• Mentoring

If the person delegated to do the task does a bad job, it is your __________ as the manager to accept responsibility for that?

• mistake
• obligation

• fault
• blame

Easier to measure success: Delegation makes it easier for managers to assess the success of their staff by evaluating how well they have completed the delegated tasks.

• ADVANTAGE

• DISADVANTAGE

Provides learning opportunities: Subordinates receive training and learn from the jobs delegated to them, which can lead to more career opportunities in the future.​ (a)  

• ADVANTAGE
• DISADVANTAGE

Highlighting superior skills: The subordinate might excel in the delegated task and showcase their superior skills, which could potentially threaten the manager's authority.

• ADVANTAGE

• DISADVANTAGE