T&D Chapter 6

The process of collecting the outcomes needed to determine if training is effective. This is refer to ___________.

• training design

• training evaluation

• training methods

• training effectiveness

Process of previewing the training program with potential trainees and managers or with other customers is referring to __________

• formative evaluation

• training evaluation

• summative evaluation

• pilot testing

Below are the reason for evaluating training program EXCEPT _________.

• To identify the program’s strengths and weaknesses

• To determine the financial benefits and costs of the program

• To identify which trainees benefited most or least from the program

• To identify the opportunity and strength of organization

The last process in training evaluation is ________.

• choose evaluation strategy

• conduct need analysis

• plan and execute the evaluation

• develop outcome measures

The first level in Kirkpatrick's model is _________.

• trainee satisfaction

• acquisition of knowledge, skills, attitudes, behaviour

• improvement of behaviour on the job

• business result achieved by trainees

Which one is the right level of Kirkpatrick's model?

• reactions -> results -> learning -> behaviour

• reactions -> learning -> behaviour -> results

• learning -> reactions -> behaviour -> results

• learning -> behaviour -> results -> reactions

The degree to which outcomes can be measured consistently over time. This is refer to _________.

• criteria relevance

• reliability

• discrimination

• practicality

Below are the types of evaluation design EXCEPT _________.

• posttest only

• time series

• reversal

• pretest only

Training outcomes are collected at periodic intervals both before and after training. This is refer to which type of evaluation design?

• Reversal

• Time series

• Posttest only

• Pretest/posttest

Below are the elements included in return on investment EXCEPT ________.

• direct costs

• indirect costs

• benefits

• rewards