SAang
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Chau Bao
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1.
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1 min • 1 pt
What does BATNA stand for?
2.
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1 min • 1 pt
Successful negotiation involves the management of________ (eg, the price or the terms agreement)
3.
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1 min • 1 pt
The term______ refers to win- win situations such as those that occur when parties are trying to find a mutually acceptable solution to a complex conflict.
4.
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1 min • 1 pt
The need to maintain a good relationship with the other party after the negotiation is over, primarily by maintaining trust and reducing uncertainty is an example of a(n)_____________________ factor in the negotiation process.
5.
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1 min • 1 pt
What are the five major strategies for conflict management ( as identified in the Dual Concerns Model ) ? Contending , Yielding , and ____
6.
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1 min • 1 pt
When resources are fixed and limited , and both parties want to maximize their share , the parties are in a________________________
7.
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1 min • 1 pt
Negotiators using the_________________ hardball tactic pretend that an issue of little or no importar to them is quite important , and then later trade the same issue for a major concession .
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