Lesson 8 People (Yr 1 A_level)

Which is NOT a benefit of flexible working practices

• It may lower absenteeism and therefore lead to lower unit costs

• It may lower labour turnover and therefore maintain productivity and reduce recruitment costs

• It can enable a business to match workforce costs with demand

• It will be more difficult to supervise and appraise employees

Which is NOT an approach to flexible working?

• Job enlargement

• Hot-desking

• Part-time employees

• Job sharing

Technology has enabled more employees to work from home. Which is NOT a limitation of using technology to work from home. (2 answers)

• It can be more difficult to assess performance

• Broadband connections could be unreliable

• Saves employee commute time

• Can help to attract and retain talent

Which is a key benefit of workforce planning?

• It can motivate employees who may have caring responsibilities

• It can reduce absenteeism and lead to higher levels of productivity

• It can ensure quality by ensuring recruitment of those with appropriate skills

• It may be carried out by someone with inadequate expertise and experience

Which is a potential limitation of implementing "Consultation" in the workplace?

• It may slow decision-making down

• Staff will feel that their views are considered

• Change is much less likely to be resisted by staff

• It will tend to Maslow's physiological needs

Which motivational method is least likely to motivate according to Maslow and Herzberg?

• Having the chance to complete a more challenging task

• Having employment contract

• Wages and salaries

• Safe working conditions

Job design is particularly important to a motivational theorist for a particular reason, which is right?

• Important to Taylor since having responsibility leads to higher productivity

• Important to Mayo since working in groups increases a sense of belonging

• Important to Herzberg since it enables roles to have recognisable and rewardable outcomes

• Important to Vroom since it creates confidence that the reward will be gained

Vroom said 3 elements were important in motivating staff members, which is a correct interpretation of those elements?

• Valence: the employee values the reward.

  Instrumentality: the employee believes the reward will be honoured.

  Expectation: the employee believes that the target is achievable.

• Valence: the employee values the reward

  Instrumentality: the employee believes they can do it.

  Extrinsic: the employee believes the reward will be honoured

• Valence: the employee believes they can do it

  Instrumentality: the employee values the reward

  Expectation: the employee believes the reward will be honoured

• Valance: the employer is trustworthy

  Instrumentality: the employee believes they can achieve the target

  Expectation: the employee values the reward

Herzberg's hygiene factors align with some of Maslow's needs, which are they?

• Self-esteem and love and belonging

• Love and belonging and safety needs

• Physiological needs and self-esteem needs

• Physiological needs and safety needs

Which is NOT true of job enlargement?

• It may reduce boredom with greater variety

• Could simply overload employee

• It challenges employees with higher level tasks

• Makes no sense where other roles can be completed more effectively with machinery