Principles of MGMNT

Principles of Scientific Management was written by Frederick Winslow Taylor.

• true

• false

The primary issue that motivated Taylor to create a more scientific approach to management was worker satisfaction.

• false

• true

An organization that has a division of labor, a clearly defined hierarchy, detailed rules, and impersonal relationships would be described as a bureaucracy.

• true

• false

General administrative theory focuses on ________.

• managers and administrators

• primarily the accounting function

• the entire organization

• the measurement of organizational design relationships

The quantitative approach to management has also been labeled process research.

• true

• false

The most important contribution to the field of organizational behavior came from studies conducted by the University of Michigan.

• true

• false

The quantitative approach involves applications of ________.

• surveys, strategic planning, and group problem solving

• psychology testing, focus groups, and mathematics

• statistics, information models, and computer simulations

• optimization models, interviews, and questionnaires

A company that sees its employees as the driving force behind the organization probably follows which managerial approach?

• quantitative analysis

• workplace diversity

• organizational behavior

• total quality management

Which four theorists are associated with the early organizational behavior approach?

• Spaulding, fayol and weber

• munsterberg, follet and mayo

• Taylor and the gilbreths

formal rules and procedures are a part of

• Scientific theory

• x theory

• y theory

• Bureaucratic Management theory