HPE Competency Exam October 2023

What is the important note we need to add for configs with Unbuildable error?

• • Unbuildable Error Applies, FAN Override Submitted

• We won't be able to provide a complete build. There is unbuildable error

• Note is not needed

• There is unbuildable error in your build. Please send this back to HPE Rep

TRUE or FALSE: We should be communicating for that FAN override outside of JIRA through our personal email.  When we get an approval, we are to send that approval email ‘upstream’ depending on which segment of the business it came to us from (R2O or regular business).

• TRUE

• FALSE

Approved FAN for "Regular Business" cases should be forwarded to

• [e-mail]

• HPE CTO Quote Desk

• [e-mail]

• R2O-JIRA Triage Team

Approved FAN for R2O requests should be forwarded to

• Partner

• VSR

• R2O Triage Team

• None

TRUE or FALSE: R2O-JIRA_Triage email alias box should be added to the email when sending Approved FAN for R2O requests

• TRUE

• FALSE

You are ready to send a completed CTO configuration for "regular business" request. The reporter is Sales4401. What needs to be done?

• No extra action needed. Send the completed build right away.

• Replace reporter with R2O-JIRA Triage alias

• Replace reporter with HPESales.US

• Replace the reported with your Mentor

TRUE or FALSE: We can send probing questions to HPESales.US or R2O-JIRA_Config

• TRUE

• FALSE

TRUE or FALSE: The process of deleting everything BUT the two email alias’ (HPESales.US or R2O-JIRA_Config) is for pricing/quoting CTO UCID builds or sku’s only. 

• TRUE

• FALSE

TRUE or FALSE: CRM CTO requests – the only participant remaining in JIRA should be:  [e-mail]

• TRUE

• FALSE

TRUE or FALSE: R2O CTO requests – the only participant remaining in JIRA should be: [e-mail]

• TRUE

• FALSE