IRD Dept Meeting Mar 2024

What condiments come with the blueberry muffin?

• Salt/Pepper

• Honey

• Butter

• Jam

What is important to remember for the whipped cream condiment?

• Always keep it in the hotbox

• Never keep it in the hotbox

• It must be melted when it is served

• It must be frozen when served

The Make It Yours Flat Iron comes with what condiments? (Multiple Correct Answers)

• Salt/Pepper

• Tabasco

• Chimichurri Sauce

• Lemon Caper Aioli

• Butter

What is NOT served with the All-American?

• Peanut Butter

• Salt/Pepper

• Jam

• Honey

The Heart of Hill Country Salad is served with what dressing?

• Jalapeno Vinaigrette

• Lime Crema

• Roasted Red Pepper Dressing

• Caesar Dressing

DK orders must be deivered in what timeframe?

• 5 minutes

• 15 minutes

• 1 minute

• 30 minutes

Which of the following should you NOT do before entering a guest room?

• Introduce Yourself

• Ask permission to enter

• Use a doorstopper

• Burst into the room

You should use a guest's name, when known, how many times in a single interaction?

• 1

• 2

• 3

• 4

If a guest is cash-only, what should you do?

• Enter SC in PMS

• Call AYS

• Reject the order

• Tell them they need to pay with card

You should always inform a guest about our automatic 20% service charge?

• TRUE

• FALSE