Business management quiz off

An important aspect of the organizing function of management involves:

• Encouraging chaos and disorganization
• Establishing Levels of Authority

• Performance Reviews

• Assigning blame for failures

Tags

4.00

Which job is considered an office management career?

• Construction worker
• Chef
• Janitor
• Office manager

What are rules and regulations for keeping a project on track?

• Government Mechanisms

• Setting vague goals and objectives, creating a basic project plan, assigning vague responsibilities and deadlines.

• Not setting any goals and objectives, not creating a project plan, not assigning any responsibilities and deadlines, not monitoring progress regularly, not conducting any team meetings, not communicating effectively, not managing any risks and issues, not making any necessary adjustments as needed.
• Setting unrealistic goals and objectives.

A project is officially authorized to begin by the:

• The project manager
• The project team
• The Project Charter

• The project stakeholders

Middle-level Administrators work to take broad goals and make them more specific to their unit(s). What are these goal called?

• organizational goals
• strategic goals
• operational goals
• tactical plans

The key to recruiting is:

• Hiring the first person who applies to the job
• Posting the job on social media and waiting for applicants to come to you
• Finding the right number of applicants

• Only considering candidates with a certain level of education

Directing is pervasive, which means that it:

• Happens at every level of the organization

• Directing is rare.
• Directing is occasional.
• Directing is limited.

What is an ADVANTAGE of a wide span of control?

• Decreased efficiency and productivity
• Less autonomy and empowerment of employees
• Costs less because businesses employ fewer managers

• Increased communication barriers and slower decision-making

A main goal of customer experience management is to gain customer __________.

• disloyalty
• loyalty
• advocacy

• indifference

A business that is concerned with its customers’ needs and wants is said to have a(n) __________ focus.

• customer-focused
• customer-oriented
• customer-driven
• customer-centric