Types of Business Activities Quiz

What are the main functions of a business?

• To manage finances and resources for personal gain only

• To produce goods or services, market and sell those goods or services, manage finances and resources, and maintain relationships with customers and stakeholders.

• To market and sell illegal goods or services

• To produce goods or services and give them away for free

Which department is responsible for managing the financial aspects of a business?

• Human Resources department

• Marketing department

• Operations department

• Finance department

Which department is responsible for developing and implementing marketing strategies?

• Information Technology

• Finance

• Marketing

• Human Resources

Which department is responsible for hiring and training employees?

• Finance

• Marketing

• Operations

• Human Resources

What is the purpose of the production department in a business?

• To manufacture or produce goods or services

• To manage the company's finances

• To handle customer complaints

• To develop marketing strategies

Which department is responsible for handling customer inquiries and complaints?

• Human resources department

• Marketing department

• Customer service department

• IT department

What is the role of the research and development department in a business?

• To manage the company's finances and budget.

• To conduct research, explore new ideas, and develop innovative products or services.

• To handle administrative tasks and paperwork.

• To oversee the marketing and advertising strategies.

Which department is responsible for maintaining and repairing equipment?

• Maintenance department

• Human Resources department

• IT department

• Marketing department

What are the key activities of the sales department in a business?

• Creating marketing materials, conducting market research, and managing social media accounts.

• Providing customer support, handling complaints, and processing returns and refunds.

• Prospecting and lead generation, conducting sales presentations, negotiating and closing deals, managing customer relationships, and achieving sales targets.

• Hiring and training new sales representatives, managing inventory, and analyzing market trends.

Which department is responsible for ensuring compliance with legal and regulatory requirements?

• Sales

• Human Resources

• Compliance

• Marketing